Where do you ship to?
Unfortunately, due to the recent regulations, I am unable to ship to the EU, UK, or other areas of conflict. If you’re in the USA, Canada, or Oceana regions, it is very likely that I will be able to ship to you.
If you are from EU, UK, or other areas of conflict and back, I will be cancelling your pledge.
Last updated: February 24, 2026 08:51
What if there are issues with my pins?
Please reach out as soon as possible. I highly suggest taking an unboxing video and then contact me via email at [email protected]
Based on the state of the package, we can discuss how to go about refunds or replacements.
Last updated: February 24, 2026 08:51
How do I choose what pin I want?
Once the campaign is successfully completed, I will send you a survey to collect the pin you want and the other details like the shipping address.
Last updated: March 24, 2026 13:56
The design I wanted is not available in the survey!
If it is from the locked design options (empty, fish, puppet, moss), you will have to help unlock it in the add-on section. Unfortunately, these designs did not meet their funding goals.
Last updated: March 24, 2026 13:57
Can I get these pins and stickers after the project is over?
If there are extras after the Kickstarter rewards have been sent out to the backers, future customers can buy them on my site. However, the Kickstarter-exclusive price and benefits won’t be available anymore.
Last updated: March 24, 2026 13:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.